Best Phone Biography
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Now for your real question: Do I think you should ditch Verizon Wireless for this service? First, let me start by saying that service is brand new. The company only began taking orders for the service this week. And it still considers the service to be in beta. So it's still early days, which means that I'd expect there to be some service and customer care kinks to work out. In fact, I saw quite a few people complaining on the company's Facebook page about the order system already going down.
Customer service issues aside, I think the most important thing for you to do is to think about how and when you use your cell phone. For example, if you're on the road constantly and need your phone mostly while driving or some other place that is far from a Wi-Fi hotspot, then this is not the right plan for you.
But if most of your usage is at home, at your office or in other places where you tend to have Wi-Fi access, then this could be a good fit. A number of people have said they think this is a great deal for students or teenagers. Certainly, the $19 a month plan hits the right price point. And students, whether they're in college or in high school, generally find themselves around Wi-Fi a good deal of time.
Still, I have some reservations about relying on Wi-Fi primarily for my cell phone service. For one, it's not always a seamless hand off between the 3G network and Wi-Fi.
The first time you enter a Wi-Fi hotspot with your phone, you'll have to accept the network and type in the password if there is one. Even though your phone will remember this network for the future, it's still a hassle each time you encounter a new Wi-Fi hotspot. Also, even when you're signed into a Wi-Fi hotspot, the transition between Wi-Fi and 3G isn't always smooth, resulting in phone call and data session interruptions.
Also, as much as I love Wi-Fi--and the truth is I really do love Wi-fi--it's just not as reliable as cellular phone service. Devices in my home that are connected wirelessly via my home Wi-Fi router lose connectivity at least once a week. And that's just in my home, where I can reset my router and to some degree control the network. There are lots of other places where you have absolutely no control of the Wi-Fi network.
That said, I think that Wi-Fi will continue to be improved and the technology will evolve. And as a result, I expect it to become a bigger part of most cellular service in the future. Other wireless operators have already been using Wi-Fi as offload for their services. T-Mobile USA also offers a Wi-Fi offload service that allows users to make and accept phone calls over a Wi-Fi network, as well as offload their data traffic.
AT&T, which owns and operates more 29,000 hotspots in the U.S., has even been setting up Wi-Fi hotzones in densely populated urban areas, such as New York City's Times Square and Chicago's Wrigley Field. AT&T smartphone customers are encouraged to use these hotzones and offload their data traffic while in these hotspots.
Of course, AT&T isn't giving customers a break on the price for offloading some of that burdensome data traffic from its 3G wireless network. But since the AT&T data services are capped at 200MB for $15 a month or 2GB for $25 a month, the incentive for using Wi-Fi hotzones is that AT&T won't count the usage against your monthly total.
So in short, I am reluctant to say that you should definitely ditch Verizon for the Revolution Wireless service. Yes, you could save some money. But since this service is still so new, there are a lot of unknowns about Republic Wireless's customer service, as well as, how easily the devices roll over to Wi-Fi and back to 3G as needed. If it were me, I'd wait to hear how others like the service.
That said, I am intrigued by this service. And since you aren't under contract with Verizon anymore, you have more freedom to experiment. The only thing you'd have to lose is the $200 you'd spend on the new phone. If the service is terrible and you hate it, or your usage exceeds Republic Wireless's limits and they kick you off the service, you're only out the $200 cost of the phone.
If you really can't stomach that loss, I bet you could recover some of it by selling your LG Optimus to someone else interested in testing Republic Wireless's new service. If you're up for a gamble, then I'd say give it a shot. Otherwise, I'd wait to hear what other early adopters think.
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